Implementation and Training Payroll Consultant

Implementation and Training Payroll Consultant jobs in Austin Tx

  • Posted on

  • Job type

  • Job category

     Implementation and Training Payroll Consultant
  • Location

     Austin, Tx
  • Minimum Experience

     0 to 2 years
  • Number Of Openings

  • Pay Rate

    DOE / Per Month
  • Description

    As an Implementation and Training Payroll Consultant, your overall responsibility is to plan and successfully implement Compeat software solutions, with an emphasis on payroll, into customer enterprises to allow the customer to maintain and develop their own internal training programs and software processes and procedures. Implementation Consultants support the Implementation Project Managers in helping Desss Inc meet and exceed customer expectations.
  • Desired Profile

    • Strong Communicator – excellent written communication skills.
    • Professional and friendly telephone presence.
    • Excellent time management and organizational skills.
    • Strong problem solving and analytical skills.
    • Agile learner adept at working in a dynamic and unstructured environment.
    • Great sense of humor, and someone who does not take themselves too seriously.

    Qualifications and Experience:

    • Payroll certification helpful (CPP Preferred)
    • Accounting experience
    • Familiarity with Basic Word and Excel functions.
    • Business Acumen
    • Organizational skills
    • Strong analytical skill-set and ability to effectively use data for strategy
    • Excellent written and verbal communication skills and the ability to communicate with both technical and non-technical personnel
    • Ability to listen, clarify and respond well to questions
    • High level of productivity, reliability, responsibility, attendance, dependability, and accuracy/thoroughness
    • Ability to take initiative to meet challenges with resourcefulness and new innovative approaches while maintaining a high level of quality
    • Must possess a passion for teamwork, client service and reaching business results through problem solving
    • Must be able to quickly sort through complex subject material
    • Ability to operate and make timely decisions in an ambiguous, fast-paced atmosphere
    • Must be self – motivated and innovative and maintain high levels of energy through multiple back to back training calls
    • Associates or bachelor’s degree preferred


  • Responsibilities

    • Act in a consultative manner to effectively analyze existing Payroll systems, interface requirements, and business processes for the customer to better understand their needs. 
    • Become proficient in the areas of implementing and training Compeat software solutions including Accounting, Inventory, Labor, Schedule, Hire, Payroll, and Manager Log.
    • Organize, prepare, and facilitate both group and one on one training courses for Compeat software solutions.
    • Use training event feedback mechanisms to make recommendations for training improvement, and integrate changes in curriculum and/or courses and continuously refine and improve efficiency of the implementation process. 
    • Engage in departmental performance review with Manager and assist in development of strategies to increase training and implementation revenue.
    • Manage customer expectations, anticipate possible issues and communicate turnaround times with reasonable delivery dates.
    • Maintain accurate and organized project notes using our CRM software. Be able to navigate a project effectively and maintain reports to track actionable tasks.
    • Communicate software problems and issues to software development and support teams
    • Research and resolve customer training questions regarding software system and process issues
    • Report any major customer issues or concerns to the T&I Manager
    • Keep personal skills and software knowledge up to date, including but not limited to Compeat software solution upgrades, IT skills, computer software, etc. 
    • Act as a coach and mentor for others