UAT Tower Lead jobs in Seattle/Bellevue WA

  • Posted on

  • Job type

  • Job category

     UAT Tower Lead
  • Location

     Seattle/Bellevue, WA
  • Minimum Experience

     5+ years
  • Skills

  • Number Of Openings

  • Pay Rate

    DOE / Per Hour
  • Description

    • To validate and ensure all back office changes are accounted for and correct.
    • To ensure all financial controls validation is completed.
    • To ensure all BO reporting is accurate and correct.
    • Capturing test req's and ensuring all risks to be able to successfully execute required testing are identified.
    • Completing testing on time.
    • Late identification and ramp up of all impacted resources, missed requirements as a result
    • Frontline Experience validation of changes across all channels. IVR change validation.
    • Incorporating UAT needs into P&T process for execution and reporting.
    • Reducing duplication and maximizing resources and results.
    • Late onboarding of key resources, low engagement
    • Customer Experience validation of all customer facing changes across channels.
    • Successful streamlining and management of all UAT workstreams.
    • Successfully setting up CXT PM role across projects and UAT teams.
    • Streamlined execution of all customer experience testing on time and with high quality.
    • CXT PM role is still fairly new, adoption challenges.
    • Communication and onboarding levels vary greatly across UAT teams, minimal engagement and understanding in places